Driver & licence requirements

You must be at least 21 to drive this car. When you pick the car up, you'll need:

• • Passport or national ID card
• • Valid driver's license
• • Credit or debit card

Security Deposit (€500.00)

At pick-up, the main driver will leave a refundable security deposit of €500.00 on their credit or debit card.

Accepted cards

Damage Excess

If the car's bodywork gets damaged, the most you'll pay towards repairs covered by the Collision Damage Waiver is the damage excess (€500.00).This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings).

Fuel Policy (Full to full)

When you pick your car up, the fuel tank will be full or partly full. You will leave a deposit to cover the cost of the fuel: the counter staff will block this money on your credit card. Just before you return your car, please replace the fuel you’ve used.

Mileage (Unlimited)

Your rental includes unlimited free kilometres.

REQUIREMENTS FOR THE DRIVER

The minimum age for renting cars – 25 years. (Group H, J – 35 years.) Drivers under the age of 25 years can rent a car by purchasing additional insurance. When collecting the vehicle, the principal driver, exactly like an additional need to provide a valid driving license in his / their name. An additional driver is issued on site (5 € per day, a separate booking is not required). All drivers must have a driving license with a validity period of at least 3 years. Passport or identity card (DNI) is required on a mandatory basis

POLICY ON FUEL

The car is issued to the lessee with a full or partially full tank of fuel. Return the car should be with the same amount of fuel in the tank, with which the car was received.

24/7 SUPPORT

All our clients have the opportunity to receive emergency assistance 24 hours a day. The phone is listed in the rental contract.

WHAT IS NOT INCLUDED IN THE RENTAL PRICE

All tenants are responsible for penalties for speeding, parking tickets and other traffic violations, as well as all administrative costs associated with these penalties. Loss or damage to the ignition key. Pay the full replacement of the expense of the tenant. Penalty for cleaning heavily soiled car. Regardless of your Lease Agreement, you will be required to pay the cost of the work that exceeds the standard cleaning or cleaning of the cabin (child seats), in order to restore their condition at the time of the start of the lease.

CALCULATION OF COST

Price is calculated by the date and time of receipt and return of the vehicle and in line with the tenant before the lease. If you decide to get a car or return it later before the agreed period, recalculated for the unused time is not made and the money is not returned.

Additional:

Babys seat cost 4 eur daily, Booster cost 2 eur daily *Take attention, that in high season, price per day can be changed. In this case, we inform the client about the exact price, before confirming the reservation.

IMPORTANT

The lessee gets the car in good condition and clean. It is not allowed to use the car for commercial purposes; transporting animals; transfer control car to persons not entered in the contract; control the machine in alcohol, narcotic intoxication and under the influence of medicines; overload the car; tow another vehicle or go in tow by yourself.

Requirements

The minimum term of hire is 48 hours (2 days). The driver must be over 25 years of age, have a valid driver’s license for a minimum period of 2 years, and a valid passport to hire a vehicle.

• • Passport or national ID card
• • Valid driver's license
• • Credit or debit card

Use of the vehicle

The vehicle keys are handed to the Hirer at the moment of signing the Rental Agreement. The driver must ensure that all reasonable care is taken when driving and parking the vehicle, the vehicle is locked and secure at all times when it is not in use, and the keys kept under the hirer’s personal control at all times. At the expiry of the term of hire, the Hirer must return the vehicle in the same condition as it was when received.

It is strictly prohibited

• • To drive the vehicle by any person who is not named or described in the Rental Agreement;
• • To carry more than the maximum number of passengers or luggage permitted by law or vehicle’s manufacturer;
• • To smoke inside the vehicle;
• • To use or allow the vehicle to be used for the transport of passengers for hire or reward;
• • To sublet or hire the vehicle to any other person;
• • To drive the vehicle in the forest tracks, across beaches, and unpaved roads;
• • To drive at a higher speed than it is permitted;
• • To participate in any competition or speed racing;
• • To park the vehicle in the prohibited zones or dangerous places;
• • To drive the vehicle when driver’s physical condition is impaired by alcohol, drugs, fatigue or illness;
• • To interfere with the distance recorder or speedometer. Any malfunction must be reported to BVcar immediately;
• • To arrange, to repair, and to replace any parts of the vehicle or its accessories;
• • To transport any animals;
• • To operate the vehicle or allow it to be operated to propel or tow any other vehicle;
• • To transport the vehicle between Islands and to take the vehicle outside of Tenerife territory.

Transportation of passengers

According to European Parliament Law:

• • all passengers are required to use car seat belts while driving;
• • all children under 1.5 meters tall must use a Child Safety Seat. It is strictly prohibited to hold a baby or a child on passenger’s lap while driving.

Documents required to sign an agreement

The Rental Agreement should be signed by both parties at the point of Hire. The Hirer must provide the following documents:

• • valid passport /as in the case of additional driver;
• • a valid driving license/as in the case of additional driver;
• • a credit card (Credit card information will be inscribed in the Rental Agreement, as a guarantee for any insurance exclusions).

The Hirer must keep all documents given to him by BVcar and the copy of the Rental Agreement in the vehicle. By signing the Rental Agreement, the Hirer confirms that all provided information is accurate and true. In case of inaccuracy, BVcar has the right to terminate the hire and take immediate possession of the vehicle.

Rental rates

To make a payment for the Hire online, you can use Visa or Master cards. BVcar requires a deposit to rent the vehicle. The deposit varies from 100 EUR to 400 EUR depending on the vehicle’s category.

B - 100 €

C - 200 €

D - 300 €

E,F,G - 400 €

The full deposit is refunded if the Hirer complies with all terms and conditions of the Rental Agreement. In case of any damage to the vehicle caused by the Hirer, BVcar has the right to retain the deposit for any fees that may occur.

Rental price includes

• • all local taxes and required Insurance;
• • 24/7 Technical Assistance;
• • unlimited Mileage;
• • free registration of an additional driver;
• • delivery of the vehicle, which is hired for 3 days or longer, to the Southern Airport

Rental price does not include

• • petrol;
• • parking;
• • fines and towing;
• • additional services (must be requested during the reservation process or by sending an e-mail at info@click4drive.com and paid when the vehicle is received):

* The deposit for GPS rental is 50 €. The deposit is taken when the vehicle is hired and refunded when the vehicle is returned.

No refunds are payable on vehicles returned before the expiry of hire.

Vehicle Refuel

The Hirer must use only the fuel type, which is inscribed in the Rental Agreement, specified for the vehicle. The Hirer is responsible for any damage caused to the car by filling it up with the wrong fuel. If the Full Tank Service option is not selected in the Rental Agreement, the vehicle must be returned containing the same amount of fuel as when received. Otherwise, the charge for the missing fuel plus 10 Euro will be withdrawn from the deposit.

Insurance

The Hirer receives the vehicle with required Insurance, which includes 24/7 Technical Assistance. Insurance does not cover

• • loss or theft of the vehicle;
• • any damage to the car caused by the Hirer due to collision, as well as death or injury of the driver and passengers;
• • act of vandalism;
• • theft of personal items;
• • any damage caused to goods transported in the rented vehicle;
• • total or partial damages to interior, rims, tires, and windows or other glass, as well as damages to the underneath of the car;
• • loss, theft or damages of accessories, spare parts, keys, remote control, battery, tools, documentation or other items;
• • any damage caused to the car by filling it up with the wrong fuel;
• • mechanical failure breakdown, breakage, electronic failure that is a result of improper use of the vehicle;
• • any damage, wear or tear of the car seats;
• • any costs when the driver is under the influence of alcohol or any drug;
• • fine or penalty imposed as a result of prosecution for breach of any law.

The installation of the Child Safety Seat must be done by the Hirer. In case of an accident caused by improper installation of the additional accessories or equipment, BVcar is not legally responsible for any damage. Any damage that is not covered by Insurance must be fully covered by the Hirer.

Reservation Cancellation Policy

The Hirer can cancel the reservation without penalty up to 24 hours in advance of the designated pick up time. If the Hirer cancels the reservation less than 24 hours before the rental pick up time, the cancellation fee will be assessed and equal to 2-day rental cost of the hired vehicle. If you wish to cancel your reservation, please email us at info@click4drive.com indicating your full name and reservation number. You will receive the confirmation of your cancellation within 24 hours via email.

Terms and conditions

This tariff includes:

• • Unlimited mileage
• • Local taxes (IGIC or VAT)
• • Free airport service
• • Second driver free
• • Baby seat and booster seats included
• • Free bookings amendment and cancellation
• • Fully comprehensive insurance with no excess*. It is included: personal accident cover –PAI-, collision damage waiver –CDW-, Total coverage in case of the theft of the car –TP-.

*Just for premium cars there is an excess of 300,00 euros

This tariff does not include:

• • Damage to wheels (rims) and tyres.
• • It is forbidden to drive the vehicle off asphalted roads or in forbidden or dangerous areas (such as sand roads, beaches, mountains, etc).
• • Lost the keys dame or deteriorate the key or the remote control.
• • Damage caused by filling the tank with the wrong fuel (.Inadequate refuelling.).
• • Accident or damages caused by inadequate (dangerous) driving or under the influence of alcohol or other substances.
• • Any damage caused by bad parking.
• • The charges of any possible law intervention because of any traffic violation.
• • PLUS CAR are not liable for personal belongings inside the car

General Terms

• • The minimum age to rent a vehicle is 23 years old and 1 year experience. (except higher groups vehicles where the minimum age 25 years is requires an 2 years experience).
• • The client returns the vehicle with the same fuel as collected.(It is not necessary a deposit of money for petrol).
• • The vehicle is only to be driven by persons as named on contract.
• • The vehicle is not to be transferred between islands without the permission of PLUS CAR.
• • The driving license must be valid for driving in Europe with a minimum of 1 year of driving experience.
• • Traffic fines are the responsibility of the clients.

1. Fully comprehensive insurance without excess

Except for young drivers (21-24 years) In case of accident or damage to the car you should always contact the provider immediately. You will have to fill in an accident or damage report form for the insurance, otherwise you may not be covered and your deposit will not be refunded.

The insurance will not cover:

• • When the driver is not authorized by the Company.
• • Objects transported inside the vehicle.
• • When the rental contract has expired.
• • When driving on non-asphalted roads.
• • Damage to the vehicle due to poor road conditions.
• • Accidents due to the influence of alcohol or drugs.
• • Carrying more passengers than allowed by law.
• • Incorrect fuelling.
• • Reckless driving, according to the Spanish traffic regulations.
• • The loss or breakage (total or partial) of accessories, documents, keys, key rings, child seats, bonnets, roof racks, radio-CD, vehicle stickers, emergency warning triangles and reflective waistcoats will be at the expense of the lessee.

2. The minimum age is 25 years and 2 years licence.

YOUNG DRIVER 21 and 24 years old

- 10.35€/ day

- driving license 2 years

Young driver is not possible for Premium class cars or minivans + minibus.

Young driver group A, B, C, E, G - 200,00€ Excess - other cars on request.

Drivers between 21 and 24 years of age (This supplement will be mandatory for drivers in this age range). This supplement will always imply the advance of a minimum excess of 200.00€, including the models in which it is indicated "fully comprehensive insurance without excess" and/or "No excess". The amount of this excess will depend on the vehicle model.

3. Security Deposit

Please note that at the time of collection of the vehicle a deposit will be requested which will be blocked on the credit card in the name of the driver at the time of rental. The amount of the deposit will be 100 € for groups from group A to group J (A, B, C, D, E, F, G, H, I, J) and 300 € for groups from group K onwards (K, E/L, K/L, M Q/L, T/L, S/L, I/L, N, H/L, M/L, N/L, N/P, P/L, J/L). Warning, the deposit will not be refunded in the event of one or more of the cases mentioned in point 1.

4. Cancellation Policy

At Canarias.com we will not charge you if your plans change. If you have reserved a vehicle and you cancel it 24 hours before rentalstart, your reservation will be cancelled free of charge.

5. Road assistance service

24 hour road assistance service in case of breakdown. We have offices in the most important cities of Tenerife, always near you when you need it most.

6. Fuel policy

We deliver vehicles with a certain level of petrol, which should be the same when the car is returned.

But if you prefer the convenience of collecting the car with a full tank of petrol and returning it empty, you can choose the "Full Tank" option and forget about looking for petrol stations.

We do not refund money for unused fuel.

6. Other Islands

It is not permited to take the car off of Tenerife

7. Deliveries out of hour:

Free Delivery Service at Reina Sofia South Airport and Los Rodeos North Airport from 09:00 to 19:30.

Nocturnal deliveries from 19:30 to 08:50 come with an additional supplement which is already included in the price of the website when this time is indicated.

For deliveries at Tenerife North and South Airport, in the case that there is a delay and the customer shows up after 19:30 at the meeting point of that airport, a supplement of 25.00€ will be charged as a supplement to the total rent (this supplement is included in the price of the web if this schedule has been indicated).

8. Return in a different place than the delivery ( One Way)

A supplement of 25.00€ will be applied to the total rent (this supplement is included in the price of the website if you have indicated the destinations).

9. Extra costs for cleaning

If the vehicle requires special cleaning (e.g. for animal hair) at the time of return, a charge of EUR 50 will be applied.

10. Anticipated return of the vehicle

No refund for unused days.

1.USE OF VEHICLE.

The Customer receives the rented vehicle and accessories in good conditions and undertakes to maintain and drive carefully and in accordance with the regulations of the Traffic Laws.

IT IS STRICTLY PROHIBITED:

• • To carry passengers or goods when this implies subleasing a vehicle directly or indirectly.
• • To drive the rented vehicle by any person who is not hereby authorized.
• • To drive the rented vehicle when the driver’s physical conditions are impaired by alcohol, drugs, fatigue or illness.
• • To drive the rented vehicle by forest roads, beaches or areas with no asphalt coverage.
• • To carry more people inside the rented vehicle than it is permitted by the manufacturer of the vehicle.
• • To use the vehicle to propel or tow other vehicles or for racing, rallies, etc.
• • To break the seal of or interfere with the odometer, its failure must be immediately notified to the Company.
• • It is forbidden to take the vehicle out of the island unless a written authorization is given by the Company.

2. RETURN OF VEHICLE.

The vehicle is to be returned to the place and on the date specified on page one hereof. Any alteration to the agreed place and date must be previously authorized by the Company. The non fulfillment of this condition gives to the Company the right to demand in the Court the restitution of the vehicle, as well as not to refund the deposit.

3. OTHER CHARGES.

The Customer agrees to pay in addition to the rental charges stipulated in the Company price list, all expenses of losing the vehicle documentation, valued at 50 €, tools, accessories and key. valued at 150€, as well as all the fines and court expenses for traffic and other law violations caused by the Customer during the term of this Agreement.

INSURANCE.

The car insurance provided covers the Customer driver authorized hereby against third party liability in Spain. Are expressly excluded from warranty insurance loss, theft or damage to the vehicle or accessories.

5. TOW SERVICE, FLAT TIERS, FULL OR PARTIAL BREAKAGE OF WHEEL RIMS, GAS AND TRAFFIC FINES are at the Customer’s expense. In case if the accident took place off the asphalted road, the vehicle damage is not covered by the Insurance

6. ACCIDENTS.

The Customer agrees to take the flowing action in case of an accident:

• • Not to admit liability of guilt.
• • To obtain full detailed information about the parties and witnesses involved, which shall be forwarded immediately by telephone to the Company.
• • Violating the conditions stated in paragraph number 1 of the present Contract will cancel the insurance as the Customer has violated the norms of the Company. Also the Customer will have to pay all the damage made and all the days the car is being repaired.

7. REPAIRS.

The Company shall reimburse to the Customer the cost of greasing, oil changes and minor repairs (except punctures) up to 4 € the Customer providing the bills and receipts to prove such expenses to the Company. Permission must be obtained from the Company before carrying out major repairs, over 4 €, or having the vehicle towed.

8. LIABILITY OF THE COMPANY.

The rented vehicle has undergone the obligatory revisions stipulated by "I.T.V." Technical Inspection of vehicles and the Company holds no responsibility for any damages which may occur, directly or indirectly. by a technical breakdown.

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10. "Alistur Rent a Car" S.L reserves the right of not renting a vehicle to a person without any explanations.

11. "Alistur Rent a Car*S.L. reserves the right of not returning the deposit or charging the Customer incase of inflicting any damage to the vehicle during the rental period, or returning the car later than at agreed hour and date as per the present contract, or with less fuel.

12. In case of returning the car before agreed date and hour, “Alistur Rent a Car” S.L. will not refund the money for unused days.

TERMS AND CONDITIONS

The vehicle is the property of FANABE PLAZA AUTORENTING S.L and the vehicle delivered to the Renter in good working order and without apparent defects. The Renter received the vehicle with it's tools, tires and accessories The Renter agrees to return the vehicle to FANABE PLAZA AUTORENTING S.L in the same condition with all the documents parts tools and accessories at the location and on the date and time designated in this agreement. If the Renter fails to do so the Renter will assume full responsibility for extra charges to compensate for the administrative work involved and damage caused to the vehicle.

The Renter agrees not to use the vehicle for paid passenger Or goods transportation, to push or tow any vehicle or trailer, to participate in competitions, drive the vehicle under the influence of alcohol or narcotics, transportation of goods that violate the law, transport more than the maximum of passengers and goods permitted by its manufacturer. It is strictly forbidden to drive the vehicle across beaches and unpaved roads. It must not be parked in prohibited zones. Objects can't be transported on the roof rack. The Renter must lock the vehicle when not in use. The Renter is responsible for any damage and loss of the keys and remote control devices. The Renter is not authorized to repair the vehicle without permission. The Renter agrees to use and drive the vehicle in accordance with the driving and traffic rules and according to the specifications of the vehicle type.

The Renter agrees to return the vehicle with the same fuel level. Otherwise the missing fuel will be charged to the Renter. The Renter must use the correct fuel type.

Only the person or persons accepted and identified by FANABE PLAZA AUTORENTING S.L are authorized to drive the vehicle. Renters must be 25 years or older. Renters must have held a driving license for a minimum of 1 year.

The Renter shall be liable for immediate payment of the fines caused by any infringement of the low during the rental period. Payment of the fines is not included in any of the coverages. IF FANABE PLAZA AUTORENTING SA is required to pay such fines, the Renter agrees thatthe necessary amount will be charged to their credit card during the rental period or after the vehicle is returned. In the event of an accident, the Renter can't move the vehicle from the place until the appropriate authorities have reported what happened. The Renter must also inform FAÑABE PLAZA AUTORENTING S.L of it and not leave the vehicle without having taken the necessary means to avoid any further loss of damage. In case of accident or crime, the Rental Company shall not be obliged to offer the Renter another rental vehicle.

FAÑABE PLAZA AUTORENTING S.L is not responsible for any damages or injuries caused by mechanical failure or breakdown of the vehicle, such as delays or possible expenses incurred directly or indirectly as a result of such failure or breakdown. FANABE PLAZA AUTORENTING S.L are not liable to the Renter or any passenger for loss or damage to property left in the vehicle.

Written consent is needed for any journeys out of the island where you [Renter] rented the vehicle. The Renter is not authorized to sub-rent the vehicle.

Deposit will depend on the vehicle that you have chosen for your rental.The deposit will be unblocked or returned at the end of your rental info damages have been registered on the vehicle.

FAÑABE PLAZA AUTORENTING S.L granting a grace period of 60 min from the date and time of the vehicle check-in stated in the agreement. All reservations made for out-of-office hours will incur additional fee.

All prices are subject to the applicable tax. The rates include a Compulsory Insurance for the vehicle and Supplementary Civil Liability Insurance which covers damage to third parties caused as a result of using the vehicle. Insurance excludes: damage to tires, tire rims, vehicle's interior, rear view mirrors, glass damage to the clutch, battery recharge, tow-truck costs.The Renter can purchase additional coverage for windows and road assistance.

All Renters and/or authorized drivers shall be jointly, and severally responsible for all the Renter's obligations arising from this agreement, FANABE PLAZA AUTORENTING S.L reserves the right to check the state of the vehicle and even to cancel the agreement at any time. IT IS ABSOLUTELY FORBIDDEN TO SMOKE INSIDE THE VEHICLE.

RENTAL CONDICIONS

Under this contract, DON VITO CARS, S.L. hereinafter Emar, leased the vehicle described on the front of the tenant under the terms and conditions contained in this page and on this front.

1. USE OF VEHICLE

• • The Lessee receives the vehicle mechanically revised, and agrees to keep it in good operating condition.
• • It is prohibited to drive the vehicle by a person not authorized by this contract.
• • It is prohibited to drive the vehicle when alcohol or drugs, fatigue or disease impairs physical condition.
• • It is prohibited to participate with the vehicle for racing or other sports events or practice in any form.
• • Prohibits transporting the vehicle between islands, except additional agreements.
• • It is forbidden to travel unpaved roads and in prohibited areas or dangerous (as ravines, beaches, dirt roads, etc.)
• • It is prohibited to transport any object on the roof of vehicles.

2. VEHICLE RETURN

• • The vehicle will be returned to the place and date indicated on the front, and with the same fuel level was made available.
• • Emar reserves the right to obtain a refund of the vehicle at any time during the term of this contract if its use would contravene the provisions of the same.

3. PAYMENTS

The lessee expressly agrees to pay EMAR by credit card or cash, the following concepts:

• • The appropriate fee as long as rental fees plus insurance and taxes.
• • Deliveries In the southern areas (from Golf del Sur until Callao Salvaje) are free. For deliveries in the North of the island, there will be an applied supplement of 40 €, in the area of Los Gigantes and the rest 25 € .
• • Required credit card number or deposit depending on the chosen car model, it could be between 200 € and 600 €.
• • The amount of all fines, court costs and extrajudicial, arising from improper parking, traffic violations and transport regulations or any other kind.

In case of a fine attributable to the tenant, establishing a value of 8 € an hour in expenses for management and processing of the same, which will be charged to the customer.

• • The loss, total or partial rupture of the vehicle's keys or lock the-car with the key inside, and deterioration, total or partial failure, missing or replacing the vehicle's wheels. Clearing that any failure, replacement or break in the same is not covered by any insurance policy, the lessee being responsible for them and the costs incurred.
• • Payment of an amount corresponding to a daily rate if the delivery of the vehicle takes place 59 minutes later than stipulated in the contract.
• • The travel expenses and vehicle repair motivated by misfueling.
• • Are excluded from coverage low damage, and interior ceilings, broken clutch and any missing of substituted or altered items.

4. INSURANCE

The insurance for the rented car covers against the Civil Liability (damages to third parties). The lessee is exempt from liability, by paying the corresponding premium according to the rate.

5. ACCIDENTS

• • The lessee agrees to inform Emar immediately.
• • No fability or guilt recognizes the fact.
• • Get full details of the party.
• • Do not leave that vehicle without acting appropriately to protect and safeguard.
• • Immediately notify the authorities if they are guilty of the opposing party.

In case of default by the lessee of any of these measures, if applicable, the tenant may claim Emar damages caused by disregarding this, even if it had agreed to buy accident insurance of the vehicle that in such a case would be ineffective.

6. THEFT

• • In case of theft of the vehicle, the lessee is required to submit an allegation of fact, before the competent authority. by delivering a copy of the complaint to Emar office.
• • Emar is not responsible in case of theft of personal belongings of the occupants when the vehicle is in the possession of the lessee.

7. MAINTENANCE AND REPAIR

The lessor assumes the normal vehicle mechanical wear in case the car is stopped, qualified personnel of Emar may only perform repairs. In any case, the tenant may claim damages for delay in delivery of the repaired vehicle, change it or cancel the rent during the terms of the contract or thereafer.

8. JURISDICTION

Any discrepancy that arises between the lessee and Emar will be submitted to the jurisdiction of the Courts of Santa Cruz de Tenerife, expressly waiving any other.